Shipping Policy
We carefully prepare every Princess Empire order and are committed to making your shopping experience smooth, reliable and beautiful from checkout to delivery.
Order Processing
Orders are carefully processed after payment has been confirmed. Please allow 2–5 business days for your order to be prepared before it is handed over for delivery.
Shipping Destinations
Princess Empire currently offers delivery to selected locations. Delivery availability may vary depending on the destination and the items included in your order.
Delivery Times
Delivery times depend on your location and the selected shipping service. Once your order has been dispatched, you will receive available tracking information where applicable.
Shipping Costs
Shipping charges are calculated according to your delivery location, order size and available shipping method. Any applicable shipping fee will be displayed before you complete your purchase.
Order Tracking
Where tracking is available, tracking details will be provided after your order has been dispatched. Please allow some time for tracking information to become active after dispatch.
Delivery Delays
Although we work with our delivery partners to ensure timely delivery, delays may occasionally occur because of circumstances outside our control, including weather, public holidays or courier-related delays.
Incorrect Address
Please make sure your delivery information is correct before completing your order. Princess Empire cannot be responsible for delays or additional delivery costs caused by incorrect or incomplete shipping information.
Missing or Damaged Orders
If your package arrives damaged or you believe your order is missing, please contact our customer care team as soon as possible so that we can assist you.
Please Note
Delivery times are estimates and are not guaranteed. During busy periods, promotions and holidays, processing and delivery may take longer than usual.
Need Help With Your Order?
Our customer care team is happy to assist you with shipping and
delivery enquiries.
princessempire66@yahoo.com